Kempegowda International Airport Achieves Premier Accessibility Accreditation in India

India’s Trailblazer in Airport Accessibility

Kempegowda International Airport Bengaluru has made a remarkable leap by securing Level 3 in the Airports Council International’s Accessibility Enhancement Accreditation programme, marking a significant milestone as the first Indian airport to do so. This achievement highlights the airport’s dedication to providing equitable, barrier-free travel experiences through thoughtful design and comprehensive service enhancements.

Rapid Progress Towards Inclusive Travel

Within a year, Kempegowda International Airport has fast-tracked its accessibility journey, advancing from Level 1 in late 2024 to the esteemed Level 3 by November 2025. This progress showcases Bangalore International Airport Limited’s (BIAL) commitment to integrating accessibility into all facets of the airport experience. By embedding universal design principles and launching the “B-Included” initiative, the airport aims for seamless inclusion across physical infrastructure, digital platforms, and service delivery.

Key Strategies Behind the Success

BIAL‘s “B-Included” programme encompasses a broad range of accessibility measures:

• Implementation of new accessibility aids throughout the airport premises
• An Assistive Device Policy supporting airport employees with disabilities
• Creation of the “Social Story” online tool, designed to assist neurodivergent travelers and their caregivers in navigating the airport
• Active employment of Persons with Disabilities (PwDs) in customer-facing roles

Achievements Under Level 3 Accreditation

The Level 3 status comes on the back of several crucial accomplishments, including:

• Upgrades to digital accessibility, such as the integration of the Government-backed UX4G Internet Accessibility Widget on the airport’s website
• Collaborations with airlines to boost autism awareness across travel journeys
• Engagement-driven co-creation programmes involving passengers with disabilities and their caregivers
• Regular training sessions focused on sensitizing airport staff and concessionaires on accessibility needs
• Ensuring that all new projects follow universal design standards

Enhancing Passenger Experience with Accessibility at the Core

Accessibility is woven into the airport’s operational DNA. Beyond structural modifications, there is a significant emphasis on creating a culture of empathy and awareness. Initiatives like sensory room familiarization, accessibility workshops, and the Hidden Disabilities Sunflower Lanyard programme exemplify the airport’s dedication to a welcoming environment for every traveler.

Digital Inclusion and Beyond

The use of advanced digital tools ensures that information is easy to access and navigate for all. The airport has incorporated specific web sections dedicated to Persons with Reduced Mobility (PRM) and those with disabilities, providing transparent, straightforward resources to aid travel planning.

Table: Accessibility Enhancements at Kempegowda International Airport

Why This Matters in Travel and Transfers

Airports like Kempegowda International setting higher accessibility standards influence the whole ecosystem — including taxi and transfer services. When an airport provides accessible infrastructure and services, ground transport providers, taxi companies, and private transfer operators are encouraged to align their offerings to support the same principles. This results in more inclusive fleet options, trained drivers, and straightforward booking processes ensuring smooth, dignified transit from airport to final destination.

LocalsRide.com and Personalized, Transparent Transfers

Platforms such as LocalsRide are perfect companions for travelers seeking exactly this level of convenience and inclusivity. Unlike traditional aggregators, LocalsRide allows users to pick their exact vehicle type, view details including make, model, and driver ratings before booking, and benefit from unmatched transparency. Whether it’s a private limousine, a budget-friendly seater cab, or a specialized vehicle accommodating specific accessibility needs, riders have the flexibility to match the service to their requirements.

Putting Accessibility in Perspective

While the journey toward accessible travel is ongoing, the strides made at BLR Airport underscore the growing importance of inclusive service standards in aviation and related sectors. Though reviews and ratings give useful insights, nothing compares to experiencing accessibility firsthand. On LocalsRide, travelers can hire cars with drivers from verified providers at fair prices, empowering them to make informed, hassle-free decisions.

The platform’s convenience, broad vehicle selection, and comprehensive additional options make it an invaluable partner for anyone aiming to navigate city streets or airport transfers without surprises or compromises. Book your Ride LocalsRide.com and experience tailored travel made easy.

Looking Ahead: Impact on Global Travel

Though this accreditation may seem focused domestically, it reflects broader trends shaping global tourism accessibility — where destinations and transport hubs progressively embrace inclusivity as a vital aspect of traveler satisfaction and operational excellence. LocalsRide keeps pace with such developments, ensuring that wherever your journey begins or ends, your transfer experience will match the highest standards.

Start planning your next adventure and secure your worldwide transfer with LocalsRide.

Resumen

Kempegowda International Airport’s achievement of the ACI Level 3 Accessibility Enhancement Accreditation heralds a new era in inclusive travel across India. Through extensive infrastructure upgrades, digital access initiatives, employee sensitization, and innovative passenger support programmes, the airport sets a high benchmark for airports nationwide. This commitment benefits not only passengers with disabilities but enhances the overall traveler experience. In turn, these advancements inspire ground transportation services—taxis, private drivers, and transfers—to improve accessibility standards.

For travelers looking to seamlessly connect from airport to destination with clarity on price, vehicle type, and driver credentials, LocalsRide.com offers a unique platform. Its transparent, user-friendly app approach helps passengers book the exact transfer service they need, aligning perfectly with today’s demand for personalized, accessible, and reliable ride experiences. When combined with the evolving standards at airports like BLR, the convenience of modern transfer services truly enables smooth, inclusive journeys from takeoff to touchdown and beyond.