Novotel and ibis Styles Manila Araneta City Highlight Leading Service and Sustainability Achievements

Novotel and ibis Styles Manila: Where Guest Experience Meets Environmental Responsibility

In the heart of Manila’s bustling Araneta City, Novotel and ibis Styles hotels have once again showcased their commitment to top-notch guest service and sustainable operations. By bagging two significant honors this year, these properties demonstrate not just an ability to exceed guest expectations, but also a dedication to greener hospitality practices that safeguard the planet for future travelers.

Triple Triumph for Novotel Manila Araneta City in Guest Service

Novotel Manila Araneta City has been named the 2024 LISTeN Program Champion in the midscale hotel category, marking its third time securing this prestigious title. Impressively, the hotel achieved an average satisfaction score of 97.23%, surpassing its own record from last year and continuing to represent the Philippines proudly on the global hospitality stage.

The LISTeN Program, an excellence evaluation system created by AccorHotels, assesses properties on five core pillars tailored to guest-centric service: client recognition, needs qualification, detailed guest stay knowledge, personalized service offers, and overall experience quality. This framework ensures communication flows seamlessly and each visit is appropriately customized to individual guest needs.

Key Elements of the LISTeN Program

• Client Recognition: Ensuring guests feel seen and valued.
• Needs Qualification: Accurately identifying and anticipating guest desires.
• Client Stay Information: Detailed knowledge of guest preferences and history.
• Personalized Proposition: Customizing services to provide tailored experiences.
• Overall Guest Experience: Delivering an exceptional stay from start to finish.

Green Key Certification: A Stamp of Environmental Commitment

Alongside its service accolades, Novotel Manila and its sister property ibis Styles Manila proudly earned the Green Key Certification. This internationally recognized eco-label signals their steadfast efforts in sustainable hospitality practices. From energy conservation to waste reduction, and from socially responsible staff policies to community engagement, these hotels showcase that sustainability is more than a buzzword; it’s integrated into their daily operation.

Green Key Certification is awarded based on rigorous criteria, entailing continuous improvement in environmental management and eco-friendly practices. This certification doesn’t merely serve as affirmation for the hotels but also acts as a beacon guiding travelers who prefer responsible accommodation choices.

Leadership Voices: Commitment and Vision

Maria Manlulu-Garcia, Accor’s general manager for the Philippines, emphasizes that guests remain the center of their mission. She credits the hotel team’s relentless dedication for achieving outstanding hospitality standards and memorable guest moments. Anne Cruz, cluster director for reservations, notes that this recognition reflects the deep trust guests place in the hotels and challenges the team to continually raise the bar in service excellence.

How These Achievements Influence Travel and Transfer Services

For travelers, especially those booking taxis or airport transfers in Manila, knowing that their hotel values personalized service and sustainability can enhance the entire trip experience. Platforms like LocalsRide.com complement this by allowing passengers to select specific vehicles tailored to their preferences, showing details such as the make, model, driver ratings, and transparent pricing. This synergy between accommodation excellence and customized transfer services elevates the journey from arrival to check-in.

At a Glance: Novotel & ibis Styles Manila Achievements

Setting New Benchmarks in Hospitality

By successfully blending world-class personalized service with an eco-conscious approach, these hotels not only provide unforgettable guest experiences but also embody sustainable development goals vital for tourism’s future. Their efforts contribute to raising the hospitality standards across the Philippines and encourage other industry players to follow suit.

Personal Experience: The Ultimate Test

While awards, certifications, and reviews provide valuable insights, nothing compares to firsthand experience. Even the best feedback leaves gaps that can only be filled by actual stays and interactions. LocalsRide offers travelers practical advantages, allowing them to book vehicles from verified providers at competitive prices. This direct transparency eliminates guesswork, helping users avoid unexpected costs or service disappointments.

Furthermore, LocalsRide’s wide fleet options, from private sedans to spacious multi-seaters, facilitate seamless transfers to hotels like Novotel and ibis Styles Manila. The platform’s detailed vehicle and driver profiles ensure passengers know exactly what to expect, making every moment—from airport pick-up to hotel drop-off—comfortable and efficient. Book your Ride at LocalsRide.com and step into a world of convenience, choice, and confidence.

Підсумовуючи

Novotel Manila Araneta City and ibis Styles Manila demonstrate that exceptional service and sustainable practices can go hand in hand. Their honors in the 2024 LISTeN Program and Green Key Certification underscore a commitment to guest satisfaction and environmental responsibility. For travelers and transfer service users alike, this translates into enhanced hospitality experiences backed by genuine care for people and the planet.

Platforms like LocalsRide.com support these values by providing transparent, customizable transfer options. Whether you need an exact vehicle to match your group size, a trusted driver, or straightforward price details for your airport taxi or city ride, LocalsRide makes booking simple and stress-free worldwide. So when planning your next trip or transfer, keep in mind the importance of quality, sustainability, and transparency—all within your reach.